Keeyu

About

Keeyu provides an AI-driven platform that proactively manages e-commerce order operations from payment to returns for online retailers.

Mission

Keeyu builds an AI Agent platform that continuously monitors the entire e-commerce order journey—including payment, fulfillment, delivery, and returns—and automatically resolves issues before shoppers contact customer support. The Sydney-based startup already supports more than 15 retailers spanning 25 brands such as Decjuba, Rebel Sport NZ, and Camilla. By surfacing and fixing fulfilment, shipping, and return problems in real time, the software aims to reduce ‘where-is-my-order’ inquiries and improve customer experience. Founded by Jevon Le Roux, Tahir Rauf, and Tracy Godtschalk, the company positions itself as a proactive operations layer for modern retail tech stacks. With fresh capital in hand, Keeyu plans to accelerate growth, extend adoption of its platform, and bolster product capabilities ahead of upcoming peak retail seasons. The recent financing brings total funds raised to US$2.3 million and gives the company runway to deepen its AI functionality and scale go-to-market efforts.

Quick Facts