Localz

About

Localz provides a real-time customer engagement platform using location intelligence and two-way communications to manage last-mile delivery, service fulfilment, order collection, and in-store traffic counting for logistics and retail.

Mission

Localz provides a real-time digital customer engagement platform that combines real-time location tracking with two-way customer communications via configurable modules and apps. The company focuses on solutions for order collection, service delivery, and product delivery and recently launched ‘Count Me In’, a real-time customer counting solution for retailers to monitor in-store traffic. Localz serves customers including RAC, HSS Hire, OVO Energy, Autoglass, Rentokil, and Woolworths and integrates with platform partners such as FieldAware, Masternaut, Salesforce, and ServiceMax. The company intends to use new funding to further develop its product portfolio to support businesses with safety measures and procedures and to enable a customer-centric approach to services post-COVID. Localz was founded in 2013 by Tim Andrew and operates out of London, UK and Melbourne, Australia. The article does not disclose revenue or other operating metrics. Localz provides a software platform that integrates data and location intelligence to enable logistics, retail and service companies to promise and fulfil individual customer delivery and service requirements. Its technology is designed to drive first-time fulfilment and help enterprises adapt to consumer expectations set by mobile-first services. The company works with customers including Woolworths, DPD and British Gas. Localz positions itself at the forefront of last-mile transformation and the company describes the category as 'Iconomy Fulfilment.' It has closed a multi-million euro Series A led by Notion Capital, with GeoPost SA taking a strategic stake. Founded in 2013, Localz expects to enter the US market in the coming months and to double in size by mid next year.

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