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High-Agency People Are Rare. Here Is How to Spot Them.

11 September 20263 min readMatchbox

Ask ten founders what they actually want in an early hire and most will land on some version of the same word: agency. Someone who does not wait to be told what to do. Someone who moves even when they are not sure they are moving in the right direction, because standing still is worse.

It is a real trait, not startup mythology. Paul Graham's essay on being "relentlessly resourceful" is the clearest description of it: the combination of determination and flexibility needed to solve problems that have never been solved before, because that is most of what an early startup actually is. He contrasts it with "hapless," a kind of passive surrender to whatever the situation throws at you. Agency is the opposite of hapless. It is not confidence, and it is not just hustle. It is the habit of treating an obstacle as a design problem instead of a stop sign.

Why it is rare, and why it does not show up on a resume

Most schooling and most large-company jobs actively train the opposite habit: wait for instructions, follow the process, escalate when you hit a wall. That is not a criticism of the people who come out of those environments, it is a rational response to systems built around predictability rather than initiative. It just means agency is not something a job title or a GPA reliably predicts. A senior title can mask someone who has only ever operated inside a well-defined lane. A junior title can hide someone who has been solving open-ended problems since they were a teenager, just not for a paycheck yet.

That is exactly why agency is a signal problem, not a resume problem. You cannot screen for it with a keyword filter. You have to go looking for evidence of it directly.

How to build it, in four moves

If you are trying to develop this in yourself rather than just spot it in others, it comes down to a repeatable loop:

  1. Notice the gap. Something is broken or missing, and nobody has assigned it to you specifically.
  2. Make a move before you feel ready. Waiting for certainty is how gaps stay unfilled. A rough first attempt beats a perfect plan that never ships.
  3. Correct in public. Being wrong quickly and visibly beats getting to right slowly, alone. Share the attempt before it is finished.
  4. Repeat without waiting for permission. The habit compounds. Each cycle makes the next one faster and lowers the activation energy for the one after that.

How to spot it in an interview

Ask about a specific time someone hit a wall with no clear next step, not a general "tell me about a challenge." Listen for the difference between what happened to them and what they decided to do about it. A candidate describing a hard situation in passive voice ("the project got delayed," "the client pulled out") is telling you less than a candidate who can point to the exact decision they made and why. Neither the outcome nor the size of the story matters as much as whether there was a real decision in it.

This is one of the things that is genuinely hard to fake on paper and genuinely easy to spot in a real conversation, which is exactly why it belongs in your process. For the rest of a founder-led hiring loop built around signal instead of credentials, see the startup hiring playbook.

Signal, not noise.

Matchbox connects candidates with real evidence of their work to early-stage startups across Australia and New Zealand.